1. If for any reason you wish to cancel your order, please either call: + 44 141 222 2111), or email: info@fernsflowers.co.uk with the details. If we receive this request prior to the date of delivery we should be able to cancel the transaction.
   
2. If you wish to change the details of any order, please either call: + 44 141 222 2111), or email: info@fernsflowers.co.uk with the details. If we receive this request prior to the date of delivery we should be able to amend the delivery.
   
3. In the case of either the incorrect order being delivered, or should the delivery arrive in a damaged condition, please either call: + 44 141 222 2111), or email: info@fernsflowers.co.uk with the details. We will then offer you with the option of a further delivery or full refund.

Please be assured that our reputation has been built on not just excellence in floristry, but also in customer service, therefore if for any reason you are unhappy about any aspect of our service please contact us immediately and we will do our utmost to resolve the situation to your satisfaction.

Telephone: 0141 422 2111

Fax: 0141 422 1221

Email: info@fernsflowers.co.uk